Orders are confirmed once payment has been completed. Please check your email for the Order Confirmation.
We know how exciting it is to receive orders on time, therefore we are unable to amend any orders as we process orders immediately when payment is confirmed. Any amendments may cause delay in the delivery of your order.
Please contact us immediately at http://www.beautylanguage.com/ with your order number, details and an image of the faulty items received. Please do not discard the items as we will need it to be collected back by our courier.