FAQ

How long does it take to confirm my order?

Orders are confirmed once payment has been completed. Please check your email for the Order Confirmation.

Can I amend my order after it has been confirmed and paid for?

We know how exciting it is to receive orders on time, therefore we are unable to amend any orders as we process orders immediately when payment is confirmed. Any amendments may cause delay in the delivery of your order.

What do I do if I receive a faulty item or have a problem with an item ordered?

Please contact us immediately at http://www.beautylanguage.com/ with your order number, details and an image of the faulty items received. Please do not discard the items as we will need it to be collected back by our courier.